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+420 739 000 827
Info@pelek.eu

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+420 705 724 353
+420 739 000 827
Info@pelek.eu

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Dear customers, we accept orders on weekends and holidays, but our managers can call you back the next business day. Thank you for your understanding!

PRIVACY STATEMENT / PRIVACY POLICY

Policies for the processing of personal data

Principal Elektrik s.r.o.,

with registered office: Osadní 869/32, 17000 Prague, Czech Republic,

VAT ID No.: 03402614, Email: shop@pelek.eu, Tel.: +420774242766 (hereinafter "Controller")

for the sale of goods
about the online shop operated via pelek.eu, with
in the name of Principal Elektrik s.r.o .

The protection of personal data is of great importance to us.
The purpose of this document is to inform you about all information relating to
relate to the processing of your personal data when you use the online shop within the framework of
use the online shop pelek.eu. We recommend that you refer to these processing policies
to read personal data. If you have further questions about
If you have any questions about the processing of your personal data, please contact us by email
shop@pelek.eu.

Definitions. For better clarity and orientation, these
policies on the processing of personal data terms listed that in these policies
occur frequently:

— Online shop: online shop
operated by the controller named Principal
Elektrik

s.r.o via the online shop pelek.eu;

— GDPR: Regulation (EU) 2016/679 of the European Parliament and
of the Council;

— Personal data: any
information about the user that directly or indirectly
can identify;

— User: a natural person, on
to whom the personal data relate, usually a customer or potential
customer
, also referred to as “you“;

— Processor: carries out
processing activities of personal data based on a contract or other mandate for
the controller;

1. Basic information

Your personal data is collected
via the online shop pelek.eu; and/or directly from us. In both cases
we may be in the position of data controller. If your personal data is in
processed by the online shop pelek.eu, please read their policies on the processing of personal data (
https://pelek.eu/cs/pages/privacy-policy-1).

We process the following personal data about you:

— first and last name, contact details (especially
email, phone number), address;

— invoice data and bank details (data,
required for accounting);

— information you provide to us in
within the framework of communication with us (especially your questions and answers to
your inquiries, communication with you).

We do not process special categories of personal
data.

2. For what purpose do we process personal data and what is the reason for processing

2.1 Fulfillment of the contractual relationship and
related legal obligations.
The reason for processing personal data
is the fulfillment of the purchase contract and related obligations (delivery of goods, accounting,
processing of complaints or if you exercise your statutory right of return within the period
exercise). We will process your first and last name, contact details
(residential address and delivery address, email and phone number) as well as, if applicable, further
Process invoice data. Personal data is processed during the duration of the contractual relationship
and subsequently 4 years after that
termination processed (here we have an interest in retaining certain personal data related to
the purchase contract to protect our interests). We are legally obliged to
to keep accounting and tax records. The retention period for this data can be up to 10
years from the end of the tax period in which the fulfillment took place. If there is
necessary to ensure delivery and payment, the personal data collected by us
transmitted to the contracted transport company or the contracted credit institution.

2.2 Card payment. If you
you provide your credit card data, we do not have access to the complete data. We know
only that you pay by card and the card data from the recipients of this data,
who process the payment for us.

2.3 Processing
the order.
To process your order, we also work with
other service providers (transport companies and others) who assist us in fulfilling
support the concluded contracts. We only provide your data to these partners for the purpose of fulfilling
the obligations arising from the purchase contract.

2.4 Communication with customer service,
complaints or other inquiries.
If you have contacted us, we process your
personal data based on your consent for the purpose of processing your inquiry
or complaint. We may process the following personal data about you: first name, last name,
Phone number, email, data about your order. Closed inquiries and complaints
are regularly deleted by customer service, but no later than 4 years after
Processing the inquiry or complaint.

2.5 Reviews. The reviews of our
Customers are important to us. We will publish reviews if you give us permission
give your consent (you submit a review for the respective good or service). We may about you
the following personal data: first name, last name, email, order data. In
In case of your explicit consent, we will also process photos and personal
process data that are part of the review text. Reviews will be kept until revoked
stored with your consent, but for a maximum of 5 years.

2.6 Customer reviews. You can
share your experiences with the purchase and rate individual goods. For
Evaluation of your feedback on the individual purchased goods
we may use other processors.

2.7 Legal obligations. Personal
data, we may share it with third parties in addition to the processors mentioned below if this
is legally required or in response to legal requirements from authorities or
requirement of a court in legal disputes.

2.8 Age restriction. In the case
of goods subject to age restrictions, we check whether you have reached the
have reached the required minimum age according to applicable legal regulations. For this
For this purpose, we use an identification service that allows us to verify your age.

2.9 Digital products. If
an update of goods with digital elements or digital products
if required, we process the data you provided when ordering.

3. Communication

3.1 Emails we
may send.
As part of the sale of our goods or services, we may send emails to our customers,
which relate to the following:

3.1.1
Notification of delivery, update of delivery date

3.1.2
Tax documents, invoices

3.1.3
Provision of a return label.

4. Processors

Your
personal data may be shared with our business partners (processors) or
may be passed on to other third parties if legally required.

We use
only verified processors with whom we have concluded a written contract, and
that provide us with at least the same guarantees as we provide you. These are only
processors originating from the European Union or from countries considered
have been declared and recognized as secure, or from countries with which we have concluded standard contractual clauses according to Art. 46 GDPR and that protect your personal data
provide a comparable level of protection as in the case of the application of the GDPR and the Czech legal
regulations. All our processors are committed to confidentiality and
may not use the provided personal data for purposes other than those for which
we have made them accessible according to these guidelines.

— Transport companies (see Article 2.1 Fulfillment
of the contractual relationship and related legal obligations):

Česká pošta, PPL, DPD,
WEDO,Zasilkovna,Balikovna,GLS
  

— Processing
of orders
(see Article 2.1 Fulfillment of the contractual relationship and related legal obligations): Pelek.eu, BaseLinker

— Accounting (see Article 2.1 Fulfillment
of the contractual relationship and related legal obligations):

ABRA

5. What rights do you have?

Where can you contact? Write to us at the email address shop@pelek.eu, or
to the address of our headquarters.

When will we do this? We will respond to you no later than within one month. If
providing information would endanger the privacy of other persons or the provision
would entail disproportionate risks or costs, it is possible that we will not
may correspond. In case of repeated requests, the controller is entitled to charge for a copy
to charge a reasonable fee for the personal data.

— Right of access. Confirmation,
whether we process your personal data. Information about the purposes of processing, categories
personal data, recipients to whom they are disclosed, duration of processing, about
the existence

of the right to demand from the controller the exercise of one of the rights listed below. The prerequisite is that the rights and freedoms of other persons are not
be affected.

— Right to correction. Request the correction
of inaccurate personal data.

— Right to deletion. If
there is no other reason to continue processing this data, we will delete the data you requested
delete data or fully anonymize.

— Right to restriction of processing. If
you believe that we are processing data unlawfully - whether for reasons
of the processing or its scope, please let us know.

— Right to notification of correction, deletion
or restriction of processing.
If you contact us with a request, we will
inform you about the result, unless this would be impossible (e.g., the email address,
from which you wrote to us no longer works).

— Right to data portability. We can
your data that you have provided to us in a structured and machine-readable
provided in a format, transmit it to another controller upon request.

— Right to object. If
we process your data based on legitimate interest (e.g., sending newsletters). It is up to
to prove to us our legitimate interest; if you are right,
we will stop this processing.

— Right to withdraw consent. If
have changed your mind, please write to us. Processing for marketing and
for sales purposes can be fully revoked at any time.

— Automated individual
decisions including profiling.
You have the right not to be subject to an
decision based solely on automated processing, including
profiling that has legal effects on you or similarly significantly
is affected. We respect your rights, therefore we do not conduct profiling.

6. Conclusion

Please also read the privacy policy in the online shop pelek.eu (https://pelek.eu/cs/pages/privacy-policy-1). In this document, you will find more information about
when the online shop pelek.eu is responsible for personal data and how it handles your data
circumvents.

These policies
can only be changed in writing regarding the processing of personal data. In case
If you have questions about our personal data processing policies, please contact
to us via the email address shop@pelek.eu.

If you
are dissatisfied, you can file a complaint or grievance with the data protection authority at any time,
based at Pplk. Sochora 727/27, 170 00 Prague 7 – Holešovice
(more information at https://www.uoou.cz).

These policies
to protect personal data are effective from 01.01.2024.

European Certification

All products are certified and labeled according to European standards.

European warehouse

Fast delivery from the European warehouse

Flexible Discounts

We are happy to offer discounts to corporate clients and our regular customers.

Flexible payment

Payments by card, online payments, bank transfer, on account and more.

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PRINCIPAL ELEKTRIK s.r.o.

+420 705 724 353
+420 739 000 827
Info@pelek.eu

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