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+420 739 000 827
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Dear customers, we accept orders on weekends and holidays, but our managers can call you back the next business day. Thank you for your understanding!

SELLER T&Cs / GENERAL
TERMS AND CONDITIONS FOR B2C

General Terms and Conditions

Principal Elektrik s.r.o. for the sale of goods via
the online shop at pelek.eu under the name Principal Elektrik s.r.o.

Content

1. Contact details

1.1 Operator of the online shop:

Principal Elektrik s.r.o.

Registered office: Osadnรญ 869/32, 17000
Prague, Czech Republic

VAT ID No.: 03402614

Tax number: CZ03402614

Authorized representative: Sergii Kryvulia

Registry court / commercial register: City Court Prague Registration number: 231166

Business address: Peteล™ska nam
2, 11000 Prague,

(hereinafter "Seller" or "we")

Phone: +420774242766

Email: shop@pelek.eu

Customer Service: For our customers, we offer support at the above
Phone number and email on working days from 9:00 to 17:00.

2. Basic terms

2.1 These general
terms and conditions (hereinafter "GTC") of the seller
govern the mutual rights and obligations of the contracting parties, which are related to or
due to the purchase contract (hereinafter "Purchase Contract")

are concluded between us and consumers
or entrepreneurs (hereinafter "Customer"
or "you") by Principal Elektrik s.r.o. on pelek.eu.

2.2 Online Shop. The online shop
of the seller (hereinafter "Online Shop")
is operated on the website pelek.eu by Principal Elektrik s.r.o..

2.3 What can you buy from us? In our
Online shop Principal Elektrik
s.r.o.
you can buy goods that we exhibit and offer. If for the goods
a license for use is offered, then also this one.

2.4 Who is considered a consumer? A consumer is any natural
person who acts outside the scope of their commercial activity or outside the scope of their self-employed
concludes a purchase contract with us in the exercise of their profession or otherwise legally
acts (hereinafter referred to as "consumer").
The online shop is intended only for customers who are consumers.
Sales to companies are not possible.

2.5 Goods with digital content. For contracts for the delivery of goods with digital
Content these GTC apply accordingly, unless otherwise specified. Digital
Content means data that is created and provided in digital form.

2.6 Goods with digital elements. For
Contracts for the delivery of physical data carriers that serve exclusively as carriers
digital content apply to these GTC accordingly, unless otherwise specified.
Digital content means data that is created and provided in digital form.

2.7 Return of electrical appliances. In
Reference to the obligations according to ยง 38 of Act 185/2001 Coll. on waste, as amended
later regulations, we inform customers that old electrical appliances
can be disposed of free of charge at the following address: Kirilovova
181, 739 21 Paskov,
.

3. Information to customers before concluding the purchase contract

3.1 Authorization of the seller and supervisory authorities. We are
authorized to sell goods based on a trade license. The trade supervision
is carried out within its competence by the competent trade supervisory authority. The inspection
on personal data is the Office for Personal Data Protection. The Czech Trade Inspection Authority supervises compliance with the law within the defined scope, among other things.
No. 634/1992 Coll., on consumer protection.

3.2 Illustrative character. The photos you see on our website
see, are for illustrative purposes only.

3.3 Additional costs. We do not charge any additional costs for
telecommunication means (e.g.

if you contact us at our
call the phone number, you only pay your regular rate for the call).

3.4 Consumers have the right to withdraw from
the purchase contract without giving reasons
within at least 14 days, which end no later than the day of receipt of the goods (or
of the last product, the partial delivery, or the last item in the case of a contract for
multiple items from one order or the delivery of goods in several partial shipments or items) begins. The seller may grant a longer period. To preserve
it is sufficient if you send a notification of exercising the right of withdrawal before the expiry of this period
send the contract.

3.5 Form for withdrawal from the purchase contract. To
To exercise your right of withdrawal from the contract, you must do so
clearly do so, either by email, phone, or address, or in another way
way. For this, you can use the attached model withdrawal form from
use the purchase contract, but it is not your obligation.

3.6 When you cannot withdraw from the purchase contract. The customer is not entitled to withdraw from the following contracts:

3.6.1 about the delivery of goods that are customized
and/or created at the customer's request
or for them
;

3.6.2 about the delivery
of goods whose price depends on fluctuations
in financial markets that are not
within our control, which occur during the period
may arise for withdrawal from the purchase contract;

3.6.3 about the delivery of goods that
are perishable
, as well as goods that have been irreversibly mixed with other goods after delivery;

3.6.4 about the delivery of goods in sealed
packaging
which the consumer has removed from the packaging and which cannot be returned for reasons of health protection or hygiene after the consumer has opened it, which also applies to audio or video recordings and computer programs if the customer has damaged the original packaging;

3.6.5 about accommodation,
Transport of goods, rental of vehicles, catering or leisure use, if this is to be fulfilled according to the contract on a specific date or within a specific period;

3.6.6 about the delivery of newspapers, magazines or periodicals with
Exception from contracts for subscriptions for their delivery;

3.6.7 about the provision
of services, if these have been fully performed; in the case of a paid provision,
only if they have the prior express consent of the consumer before
the period for withdrawal from the contract has begun and the entrepreneur has informed the consumer before concluding the contract
has informed that with the provision of the service the right of withdrawal from the contract expires;

3.6.8 about urgent
Repairs or maintenance work to be carried out at a specific location at the express request of the consumer; however, this does not apply to the performance of services other than those requested
repairs or the delivery of other goods as spare parts necessary for the repair
or maintenance are required;

3.6.9 about the delivery of digital content if it was not delivered on a tangible medium and with your prior explicit consent before
expiration of the withdrawal period from the purchase contract delivered and we informed you before concluding
have informed that you do not have the right to withdraw from the purchase contract in this case
to withdraw.

3.7 Value of the returned goods and related
costs for the return of the goods.
You bear the direct costs of returning the goods. If
the value of the returned goods exceeds 990 CZK (990.01
CZK excluding shipping costs), the seller bears the cost of the return.

3.8 Refund of the purchase price. In the event
of withdrawal from the purchase contract within the withdrawal period, we are obliged to refund you the purchase price
to refund (except for additional costs if you choose a different type of
have chosen a delivery other than the cheapest standard delivery offered by the seller), namely
using the same payment method as the payment, unless we agree otherwise,
no later than within 14 days from the time we receive the returned goods or are informed
reliably proven that it was shipped. You will not be charged any fees for this
refund calculated. If we do not receive the goods back, we are entitled to charge you the purchase price
non-refundable.

3.9 Address for the return of the
goods.
The return label is usually available in the user account on
pelek.eu available. If we have not provided a return label, please use for the return
the address Kirilovova 181, 739 21 Paskov, . Alternatively, please contact us
via the email address shop@pelek.eu
or the phone number 601548120 to guarantee your rights to return the goods and arrange an individual
procedure to be agreed.

3.10 Gift. If the customer receives a gift together with the goods
a gift is provided, the gift contract between us and the customer
concluded under the suspensive condition that in the event of withdrawal from the purchase contract
by the customer or on our part the gift contract regarding such a gift
loses its validity and the customer is obliged to return the gift together with the goods to us.

4. Process of concluding the purchase contract

4.1 Create order. The customer can
select one or more goods by placing them in the virtual shopping cart,
where the customer can view the selected goods, change the quantity or
can remove from the shopping cart. By pressing the โ€œCheckoutโ€ button, the customer is prompted
enter delivery information and select the payment method. Before completion
the customer has the opportunity to review the data he entered in the order
to check and change the order entered, if necessary also the customer data. By clicking the button โ€œPlace orderโ€
the ordering process is completed and the purchase contract is concluded.

4.2 Consent to the Terms and Conditions. By submitting the order
you confirm that you have read these Terms and Conditions and agree with our policies
agree to the processing of personal data.

4.3 Consent of the legal representative for minor
customers.
If a minor customer shops in our online store,
the prior consent of his legal representative is required.

4.4 Properties of the goods. The customer is obliged to
informed himself about the properties, type, and recommended
to inform about the usage of the goods. By ordering, the customer confirms that he has
has been made familiar with this information and understands it.

4.5 Order confirmation. The seller
confirms receipt of the customer's order by sending the customer an order confirmation
sends by e-mail. This order confirmation serves only for information
of the customer that the order has been received and within 2
working days after the customer's order is processed. The purchase contract is already
concluded at the moment of clicking the "Order binding" button.

4.6 Contract language. The contract language is Czech.

4.7 Obligations under the purchase contract. By concluding
the purchase contract, we undertake to deliver the purchased goods and to transfer ownership to you
to enable the transfer of ownership of the goods. By concluding the purchase contract, you undertake to
to accept and pay us the price of the goods.

4.8 Copy of the GTC and form for withdrawal from
the purchase contract.
The customer receives a copy of the concluded purchase contract, i.e. the current
Version of these GTC. The consumer also receives a form for withdrawal from
Purchase contract within the statutory period.

5. Price of the goods and payment methods

5.1 Price. All prices of the goods are stated in Czech crowns (Kฤ) and
include VAT.

5.2 Payment options. The payment methods for the price
of the goods and any costs for the delivery of the goods can also be found on the page with
the seller's description. We reserve the right to offer a partial payment method in individual cases
not to offer to the customer. The customer has the option:

5.2.1 PayPal (The customer
is redirected to PayPal, where he pays the purchase price from his PayPal account and this
according to the PayPal terms of use, available at https://www.paypal.com)

5.2.2 Payment by card

5.2.3 Payment by bank transfer or
Instant bank transfer

5.2.4 Apple Pay, Google Pay

5.3 Unrealistic price of the goods. In the case
the display of an unrealistic price of 0 Kฤ or the display of a strongly non-market-conform price, whereby
a non-market-conform price is considered a price below our purchase price, we reserve the right to remove this item from your offer for completion
to remove a purchase contract. You will be informed about this by email.

5.4 Form of the invoice. We agree that invoices
to be sent electronically, namely to your email.

5.5 Full payment of the purchase price. We retain
retain ownership of the goods from customers until full payment of the purchase price
according to the respective purchase contract.

6. Delivery of the goods and place of performance

6.1 Delivery of the goods. The goods will be delivered within the
delivered within the delivery time specified for the respective type of goods. We commit to always deliver the goods no later than within 30 days. About any changes in the time

we will always inform you about the delivery.
Along with the purchase price, you are also obliged to pay us any costs that may arise for
to pay for packaging and delivery of the goods in the agreed amount, as well as a surcharge for the chosen payment method. Unless expressly stated otherwise, the purchase price also includes the price
for the delivery of the goods. Before concluding the purchase contract, you will be informed about
informs about the final price, which includes the costs for packaging and transport.

6.2 Delivery address. The goods will be delivered to the address that the customer specifies in
specified in the order.

6.3 Transport method. The customer can
choose the transport method of the goods to any address specified in the order.

6.4 Repeated delivery and associated costs.
If, for reasons within your control, the goods are repeatedly
or must be delivered in a manner other than specified in the order, you are obliged to bear the costs
to bear the costs for repeated delivery of the goods or the costs for another delivery method.

6.5 Acceptance of the goods. At the time of
Once the goods are taken over by the customer, the risk of damage and accidental loss passes to them.
deterioration of the quality of the purchased goods passes to the customer. If the customer accepts the goods from the carrier
should be assumed, the risk passes
of accidental loss and accidental deterioration of the quality of the purchased goods passes to the customer,
as soon as he is enabled to dispose of the goods, but not before the
specified delivery time.

6.6 Customer's obligations upon acceptance of the goods. Upon
upon acceptance of the goods, you are obliged to check them and verify their properties
(in particular whether you have received the correct type of goods, whether the goods have the agreed quality,
whether the goods in their packaging contain everything that should be included according to the instructions). In the event
visible damage to the shipment by the carrier, the customer is obliged to report such a shipment
not accepted at all by the carrier. We assume no responsibility for damages caused by the carrier,
or delayed delivery of the goods, regardless of the reason for the delay.

6.7 Damage that may be caused to the seller by the non-acceptance of the goods. If the customer does not accept the goods upon their delivery
not accepted by the carrier, the goods will then be sent back to the seller and at the same time the customer
does not withdraw from the purchase contract within 14 days after unsuccessful delivery of the goods, the seller is entitled to claim from the customer the costs charged by the carrier for the return shipment of the goods to the seller. These costs represent for the seller
a damage caused by the breach of the customer's legal obligations.

7. Rights arising from defective performance

7.1 Defective Performance. This section of the GTC applies
to regulate the rights and obligations in asserting rights arising from defective performance in the sale
of goods between us as the seller and the customer as the buyer.

7.2 When defective goods can be claimed. You are obliged to notify us of defects of the goods
to notify (complain) without unnecessary delay after the defect has occurred. Otherwise, the court would not grant you any rights for defective
Erfรผllung zusprechen. Sie sind berechtigt, einen Mangel, der bei Verbrauchsgรผtern auftritt, innerhalb von 24 Monaten nach Erhalt dieser Ware
geltend zu machen.
Dies gilt nicht fรผr Waren, bei denen auf der Verpackung, dem Etikett, in der Anleitung, die der Ware beigefรผgt ist oder in der Werbung gemรครŸ anderen gesetzlichen Vorschriften eine Frist angegeben ist, innerhalb derer die Ware verwendet werden kann. Hier gelten die Bestimmungen รผber die Garantie fรผr die Qualitรคt
(contractual warranty).

7.3 What happens after 24 months? After
After 24 months have passed, defects of the goods can no longer be asserted. Provided this is the case for the
goods is possible, this period is extended by the time during which you
could not use because they were in the process of a justified complaint. Even though we strive to always handle complaints to your satisfaction, some goods must be handled according to the
instructions on the packaging/label/accompanying information are not followed โ€“ otherwise damage may occur.

7.4 Contractual warranty. If a
goods a voluntary contractual warranty of more than 24 months from receipt
the goods are guaranteed, you can assert defects of the goods during this time. The period is extended by the time
in which you could not use the goods because they were in the process of a justified complaint.

7.5 Condition that the goods are defective. If
the defect appears within 12 months after receipt of the goods, the goods are considered
defective already upon receipt, unless we can prove otherwise.

7.6 For which defects are we not liable? We are liable
not liable to you for defects in these cases: 7.6.1 if the defect is present at the time of acceptance of the goods and for
a discount on the purchase price was agreed for this defect,

7.6.2 the defect on
wear due to normal use or arise from the nature
of the goods results,

7.6.3 caused by you and arose due to improper storage, improper
Care, your intervention or mechanical
damage
, all under conditions that do not correspond to temperature,
dustiness, humidity, other environmental influences correspond and come directly from us or the manufacturer
are determined (usually on the package insert / label of the goods), or arise from
arise from legal regulations,

7.6.4 goods that have been
have been changed and the defect arose due to this change,

7.6.5 through the use of
of goods under conditions that do not correspond to temperature, dustiness, humidity,
chemical and mechanical environmental influences correspond, which come directly from the seller or
are determined by the manufacturer, or arise from legal regulations,

7.6.6 the defect is due to an external
event outside our control occurred (e.g. natural event).

7.7 What must I do to assert a defect in the goods? To
To assert your rights due to defects in the goods, please contact us via your user account
on pelek.eu, after which we will contact you and the further
Arrange the process. Alternatively, contact us directly via our email address.

7.8 Confirmation of receipt of the complaint. After sending
After notification of the assertion of your right to complaint, we will contact you within 2 working days.
The time of asserting the complaint is considered the time when we receive from you the data about
the assertion of the complaint of the goods received.

7.9 Return of the complained goods to the seller. The goods
must be returned complete, undamaged (except for the complained defect), ideally
in the original undamaged packaging so that we can adhere to the principles of proper
can comply with hygienic procedures. To remedy the defect, we will take the goods at our expense.
We will contact you to agree on the further procedure.

7.10 Confirmation. After receiving the complained
You will receive a confirmation of receipt of the complaint and its content for the goods at the
sent to the specified email address.

8. Procedure for processing and completion
the complaint

8.1 What affects my options. You have
the right to request the removal of the defect that has occurred.
At your choice, you may select:

8.1.1 Repair
of the goods; 8.1.2 Delivery of new goods; or

8.1.3 Delivery of the missing part.

From your side, this should not
disproportionate claim. If the repair of the goods would cause us significant
would pose difficulties or if it is a disproportionate claim in relation to the value of the goods and the significance
of the defect, we will inform you. We will proceed similarly if we consider your claim
after delivery of a new item as disproportionate in relation to the defect of the goods or the value of the goods.

8.2 If it is a material breach of the purchase contract. If the defect is a material
constitutes a breach of the purchase contract, you have the right
to withdraw from the purchase contract
or to demand a reasonable reduction of the purchase price of the goods.

8.3 When is it possible to demand a refund of the purchase price? In
in some situations it will be possible to withdraw from the purchase contract and demand a refund of the purchase price
to demand. This will not be possible if the defect of the goods is not significant. In which situations are there,
in which you can withdraw from the purchase contract and demand a refund of the purchase price:

8.3.1 we refuse to remedy the defect of the goods
or have not remedied this defect within a reasonable period;

8.3.2 from
from our statement or other circumstances it becomes clear that the defect will not be remedied within a reasonable time or without significant difficulty for the buyer;

8.3.3 the defect of the goods occurs
repeatedly occurs; or

8.3.4 it is a material breach
against the purchase contract.

8.4 When is it still possible to demand a reasonable reduction
of the purchase price of the goods?
In some situations, you will still be able to demand a reasonable
You can demand a reduction of the purchase price. This will not be possible if the defect of the goods is not significant.
In which situations can you demand a reasonable reduction of the purchase price?

8.4.1 we refuse to remedy the defect of the goods
or have not remedied this defect within a reasonable period;

8.4.2 from our
statement or from other circumstances it becomes obvious that the defect will not be remedied within a
is remedied within a reasonable time or without significant difficulty for the buyer;

8.4.3 the defect of the goods occurs
repeatedly occurs; or

8.4.4 it is a material breach
against the purchase contract.

8.5 You inform us of the type of processing of the complaint. You are
obliges you to inform us which right due to defective performance you have chosen, namely at
of the notification of the defect or without undue delay after the notification of the defect. The chosen option
you cannot change without our consent; this does not apply if you request the elimination of a defect that proves to be irreparable.

8.6 Return of the original goods. During processing
of the complaint by delivering new goods, you are obliged to return the originally delivered goods
(unless we agree otherwise). The customer cannot demand the delivery of new goods (and
cannot also withdraw from the purchase contract), if he cannot return the goods in the condition
he received it. This does not apply if you have used the goods before discovering the defect
or if the condition has changed at the time the defect was determined. This also applies if the goods are without your
Fault cannot be returned in the original condition.

8.7 When is the complaint process completed? The complaint process will be completed within 3 weeks after asserting the right due to defects, unless we agree otherwise.

8.8 Completion of the complaint. If the complained goods have been sent to us for complaint by the carrier, they will be processed after their handling
automatically to your address along with confirmation of the date and type of processing
of the claim, including confirmation of the remedy carried out and the duration of the claim,
if applicable, with a reason for rejecting the claim, returned.

8.9 Obligation when receiving the claimed goods.
You are also obliged to check the completeness of the claimed
to check the goods, in particular that the shipment with the goods contains everything it should. Later
Objections will not be considered.

9. Data protection

9.1 Personal data processing policies. Further
Information about which personal data we process, in what way, for what
Purpose and how long they are processed can be found in our processing policies
personal data.

10. Force majeure

10.1 What constitutes force majeure. For the purposes of these GTC, any obstacle that is independent of our
will occurs and prevents us from fulfilling our obligations, as force majeure, unless reasonably
it can be expected that we avert or overcome this obstacle or its consequences
or can foresee. The effects that exclude liability,
are limited only for the duration of the obstacle associated with these effects.

11. Alternative dispute resolution

11.1 Out-of-court dispute resolution. For out-of-court
Settlement of consumer disputes arising from the purchase contract is the responsibility of the Czech Trade Inspection Authority, located at ล tฤ›pรกnskรก 567/15, 120 00 Prague 2, VAT ID No.: 000 20 869,
Internet address: https://adr.coi.cz/cs. The platform for online dispute resolution
at the internet address https://ec.europa.eu/consumers/odr
can be used for
dispute resolution between the seller and the customer arising from the purchase contract can be used.

11.2 European Consumer Center Czech Republic. The European
Consumer Center Czech Republic, located at ล tฤ›pรกnskรก 567/15, 120 00
Prague 2, internet address: https://evropskyspotrebitel.cz
is the contact point according to the Regulation of the European Parliament and of the Council (EU) No. 524/2013 of 21
May 2013 on online dispute resolution for consumer disputes and amending Regulation (EC) No.
2006/2004 and Directive 2009/22/EC (Regulation on Online Dispute Resolution for Consumer Disputes).

11.3 Complaints. Before you
initiate out-of-court dispute resolution, we recommend contacting our email address shop@pelek.eu. We always try first to resolve the issue
resolve disputes amicably. Your complaints
will be resolved no later than within 2
working days (48 hours, this period may be extended by holidays and
public holidays commonly observed in the Czech Republic, extend) processed.

12. Final provisions, including
applicable law and jurisdiction

12.1 Obligation to respect consumer rights. If
a provision of these Terms and Conditions contradicts the legal regulations for protection
the consumer is involved, the law takes precedence and we commit to comply accordingly.

12.2 Invalid or ineffective provisions of the Terms and Conditions. If
a provision of the Terms and Conditions is or becomes invalid or ineffective, a provision whose meaning is closest to the invalid provision shall replace the invalid provision.
provision comes as close as possible. The invalidity or ineffectiveness of a
provision does not affect the validity of the remaining provisions.

12.3 Legal System. In the case of the presence
of an international element, we agree that our legal relations shall be governed by the law
of the Czech Republic shall apply, excluding all provisions of the conflict of law rules that
refer to another law. However, this choice of law must not
be excluded from the protection provided by the provisions of the legal system of the country of his habitual residence. The contracting parties agree that
the application of the UN Convention on Contracts for the International Sale of Goods is expressly excluded.
According to Article 6 paragraph 2 of the Rome I Regulation, mandatory provisions of the law must always be applied,
that would apply without this clause.

12.4 Disputes and Jurisdiction. The contracting parties further agree that for the resolution of any disputes arising from the purchase contract, where an
an international element is present, the locally competent courts at our seat shall always have jurisdiction. This does not affect the rights
the consumer according to special legal regulations.

12.5 If we agree on deviating conditions for concluding
the purchase contract.
The provisions of the Terms and Conditions are an integral part of the purchase contract.
Deviating provisions from the Terms and Conditions can be agreed upon in the purchase contract. Deviating agreements
in the purchase contract take precedence over the provisions of the Terms and Conditions.

12.6 Necessity of reading the Terms and Conditions for concluding the purchase contract. Reading these Terms and Conditions is voluntary, however, without reading them unfortunately
no purchase contract will be concluded.

12.7 Validity of the Terms and Conditions. These Terms and Conditions are valid from 01.01.2024 and supersede the validity of the previous terms and conditions.

European Certification

All products are certified and labeled according to European standards.

European warehouse

Fast delivery from the European warehouse

Flexible Discounts

We are happy to offer discounts to corporate clients and our regular customers.

Flexible payment

Payments by card, online payments, bank transfer, on account and more.

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+420 705 724 353
+420 739 000 827
Info@pelek.eu

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